That depends on when you were a help desk specialist, what kind, and what your motivations were for taking that job.
One of my jobs in college was doing phone support in a call center for Kodak Digital Imaging. I was 18, and I was looking for a job that paid well.
That job was an amazing opportunity for me to learn how corporations work. I learned about crisis management, conflict resolution, product release schedules, technical update distribution, recall protocols, resource management, crew scheduling, corporate security protocols – and not to mention all of the different things I learned from being around the other companies co-located in the call center with us.
It was great experience to have, as I did it early enough in my career to help shape my outlook and perception of how companies should and shouldn’t run.
If I were to try to go from a Tech Support Technician L3 at some company straight to CIO, well, then, no.
Originally Posted: https://www.quora.com/Is-it-possible-to-go-from-Help-Desk-Specialist-to-a-CIO
Originally Posted On: 2015-02-02