“Thank you! Have a wonderful day.”
When someone says “keep the change”, they generally aren’t paying attention to what the change actually is, they just know they don’t want the hassle of putting it away. It has nothing to do with you at all, it is an entirely selfish thing on their part. It could be $.01 or $100, it makes no difference – the person who says doesnt want to rifle through their wallet/purse/etc to deal with it.
Just follow the basic rule: Treat everyone as a VIP.
Be nice to every customer and ignore the little blips that pop up like this one.
Originally Posted: https://www.quora.com/What-should-my-reaction-be-when-people-say-keep-the-change-and-the-change-is-generally-a-penny-or-two
Originally Posted On: 2015-04-02