Evernote never has had general email support.
In my nearly 6 years there, where I was responsible for creating and running the system, and even now, that has not been the method to create support tickets.
There has always been a ticket submission form on the website, or from the applications, or from the payment providers, forums, twitter, or chat.
Originally Posted: https://www.quora.com/Is-it-just-me-or-has-Evernote-support-stopped-replying-to-emails-at-en-support-evernote-com
Originally Posted On: 2015-03-13